SOFT SKILLS AND PROFESSIONAL GROOMING PROGRAM FOR FRONT-DESK AND SUPPORT STAFF:

Front desk staff is the first point of contact with the patient in any healthcare organization. Responsible and professional handling by the front desk staff creates a good impression and also provides prompt care and attention to the patient. The program also helps the participants realize that soft skills in patientcare are slightly different from any other industry as here we are dealing with patients, who are unwell and are looking for help, cooperation and prompt action from the healthcare providers.


IIHC has conducted these program for the following hospitals run by Delhi Government-

  • Delhi Secretariat for all the Medical Superintendents of Delhi Government Hospitals
  • Acharya Shree Bhikshu Hospital
  • Aruna Asaf Ali Hospital
  • Attar Sain Jain Hospital
  • Ayurveda & Unani Tibia College & Hospital
  • B R Sur Homeopathic Medical College
  • Baba Sahib Ambedkar Hospital
  • Babu Jagjivan Ram Hospital
  • Bhagwan Mahaveer Hospital
  • Chacha Nehru Bal Chikitsalaya
  • Chaudhary Brahma Prakash Ayurveda Charka Sansthan
  • Dadadev Mother & Child Hospital
  • Deen Dayal Upadhyay Hospital
  • Deep Chand Bandhu Hospital
  • Delhi Government Dispensary, Jhandewalan
  • Delhi State Rural Health Mission, Vikas Sadan
  • Dr Hedgewar Arogya Sansthan
  • Dr N.C. Joshi Hospital
  • Govind Ballabh Pant Hospital (G.B.P.H.)
  • Guru Govind Singh Hospital
  • Guru Nanak Eye Centre
  • Guru Teg Bahadur Hospital (G.T.B.H.)
  • Health Centre Cum Maternity Hospital
  • Jag Parvesh Chander Hospital
  • Janakpuri Super Speciality Hospital
  • Lal Bahadur Shastri Hospital (L.B.S.)
  • Lok Nayak Hospital
  • Maharishi Valmiki Hospital
  • Maulana Azad Medical College
  • Nehru Homeopathic Medical College
  • Pt. Madan Mohan Malviya Hospital
  • Rao Tula Ram Memorial Hospital
  • Sanjay Gandhi Memorial Hospital
  • Sardar Ballabh Bhai Patel Hospital
  • Satyawadi Raja Harish Chandra Hospital