Emotional Intelligence is the capability of individuals to recognize their own emotions and those of others, and manage them effectively. Professionals working in healthcare need to be precise in understanding the emotional milieu of the patients and their families and respond proactively. Emotional Intelligence Development Program for Healthcare Providers is a program designed to help the professionals identify their own emotions and label and regulate them accurately. The program encourages participants to understand the emotions of others and see their perspective. This would foster empathy and compassion among healthcare providers. Ability to read emotions help the individual foresee its consequences and handle them pro-actively especially emotions like anger and aggression.

The program covers the following topics-

• Know thyself
• How to regulate your emotions
• Learn to read and understand others emotions
• How to proactively nurture the emotional needs of patients and their families
• Empathy and compassion in patient care
• Use of emotional intelligence in creating great teams
• Improving social skills through emotional intelligence

It is a very interactive program with lot of opportunity to explore one’s own emotions and reflective learning.