SOFT SKILLS AND PROFESSIONAL GROOMING PROGRAM FOR FRONT-DESK AND SUPPORT STAFF:
Front desk staff is the first point of contact with the patient in any healthcare organization. Responsible and professional handling by the front desk staff creates a good impression and also provides prompt care and attention to the patient. The program also helps the participants realize that soft skills in patientcare are slightly different from any other industry as here we are dealing with patients, who are unwell and are looking for help, cooperation and prompt action from the healthcare providers.
IIHC has conducted multiple programs for the front desk staff and other healthcare workers in multiple corporate hospitals like-
- Artemis Hospital, Gurgaon
- Asian Hospitals, Faridabad
- Bhagat Hospital, Delhi
- Cauvery Hospital, Chennai
- Eye Q Hospital
- Fortis Hospital, Kangra
- Jhalawar Medical College and Hospitals
- Lokmanya Hospital, Pune
- Marathwada Hospital Association, Aurangabad
- Max Healthcare, Saket
- Rockland Hospital
- Sehgal Neo Hospital
- Sharp sight, Delhi
- Shroff Eye Hospital, Delhi
- Tulip Hospital, Haryana