Clinical Communication Skills Enhancement Program for the clinicians has been designed keeping in mind the increasing need to communicate effectively with the patients and their family. The program besides emphasizing on the importance of communication for treatment accuracy and reducing medical errors helps the doctors develop communication competency to create greater patient satisfaction.
The program focuses on patient centred care. It helps the practitioners understand patient’s expectations and design communication for varying communication needs of the patient and their family.
It is an intensive program with hands-on training for the practicing clinicians and covers topics like-
- Communication in different clinical settings
- Patient centred communication
- Practicing informed decision making
- Handing over tools
- Updating the family of a critically ill patient
- Breaking bad news
- Disclosure of medical error
- Handling challenging situations
